Browse our collections by selecting a category from the navigation menu. Once you've found the dress you love:

• Select your preferred color and size.
• Add any special requirements or custom requests.
• Click "Add to Cart" and proceed to checkout.
• Complete payment using your preferred method.

After your order is placed, you will receive an order confirmation email.

Yes. We accept all major credit and debit cards, including Visa and Mastercard. Additional payment methods may also be available during checkout depending on your region.

For standard-size, non-custom orders, cancellations are possible before the order has been shipped. Please contact our customer service team as soon as possible for assistance.

Currently, we are unable to process orders over the telephone. However, our website is fully optimized for both desktop and mobile devices, making it easy to order anytime, anywhere.

Special requirements allow you to request minor modifications or additional details for your dress. Examples include:

• Adding straps to a strapless design
• Adjusting dress length
• Providing custom measurements
• Requesting other feasible alterations

Please note that certain modifications may incur additional fees.

We accept major credit and debit cards. Alternative payment arrangements may also be available upon request through our support team, including:

• Bank Transfer
• Western Union
• MoneyGram

Absolutely. Veloura Dress uses industry-standard SSL encryption technology to protect your personal and payment information. Our checkout system follows strict PCI compliance standards to ensure a secure shopping experience.

Each product page includes a detailed size chart. Compare your measurements with the chart provided for that specific dress.

Please note that formalwear sizing often differs from everyday clothing sizes, so we strongly recommend measuring yourself before placing an order.

The key measurements are:

• Bust: Measure around the fullest part of your bust while keeping the tape parallel to the floor.
• Waist: Measure around the narrowest part of your natural waistline.
• Hips: Measure around the fullest part of your hips while standing with your feet together.
• Hollow to Floor: Measure from the hollow at the base of your neck down to the floor while standing barefoot.

Wear fitted clothing during measurement for the most accurate results. If the dress includes a built-in bra, measure without wearing a bra.

If your measurements fall between sizes, we recommend selecting the size that corresponds to your largest measurement and arranging alterations locally after delivery.

For a more personalized fit, custom sizing options may also be available on selected styles.

Formalwear manufacturers often use different sizing systems, meaning there is no universal standard across brands.

To ensure the best fit, always refer to the Veloura Dress size chart rather than relying solely on your usual clothing size.

Yes. Many of our dresses can be made according to your personal measurements. Additional tailoring fees and production time may apply depending on the design.